BPO-Services

Business Process Outsourcing (BPO) refers to the relinquishing of the operations and responsibilities of specific functions related to business to a third party service provider. This service was incipiently associated with manufacturing firms, but nowadays, it has unfurled its wings to the IT industry as well.The two divisions of BPO include:

• Back Office Outsourcing – This includes functions which are carried on internally in a business such as finance, human resources and accounting.
• Front Office Outsourcing – This includes services related to customer care.

Being a consortium partner with HCL lnfosystems Ltd., Bluemax has a potent blend of pioneering spirit and experience. It has the technical know how, business acumen and creativity. These qualities stand it in excellent stead. Bluemax acts as an addendum of your company. We look after finance, accounting, HR solutions, customer care, research, back and front office functions.

In this technology-driven world, It is very difficult for companies to maintain their profits in this extremely competitive world. Our BPO services are the answer to this dilemma. This is the ideal solution for companies who are inclined towards improving the levels of their service, improving the efficiency of their processes, reducing costs, etc. Some of the alluring BPO services offered by our company include:

• Bill Processing
• Strategic Planning
• Administration
• Consulting
• Content Management
• Reporting

Projects undertaken by Bluemax

• TSTSP Project: -

  Appointed 87 Taluka Level executives to Rollout of different applications at 3060 e-Gram Panchayat’s in 5 major districts of Gujarat States and added 4 more districts with total 160 executives, who take care of 5356 e-Gram Panchayats across 9 Districts by merging with HCL Infosystems Ltd.

• SSA – CAL Project: -

  Providing I.T. Training & infra services by managing a team of 427 School Coordinators for 2131 Primary Schools by signing a contract of Approx. Rs.18 Crore with HCL Infosystems Ltd.

• Financial Inclusion (FI): -

  Worked with Integra Ltd. Banglore for Mehsana Corporation Bank’s 5000 Village Citizen Bank holders.

• Bill Processing: -

  Recovered ballpark of Rs. 50+ Crore from many GoG Departments by signing a contract with HCL Infosystems Ltd.

Technology has evolved completely in today’s world and the ways in which we interact with each other have changed drastically. Due to this continuous flow of information, the consumer is in absolute control of the decision-making process. This has posed a challenge for some of our clients. Bluemax recognizes the needs of our clients and has introduced and implemented some of the top notch practices to provide the customers with nonpareil quality solutions.